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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Lake

April 28, 2025

5  out of  5
rating by Melissa Lake
"Great agency. Tim Panthers office Is very friendly, very professional. I had to have my car towed took my receipt to them and was paid that day easy to phone and able to talk to someone."
We responded:
"Thank you for your 5-star review and your long-term loyalty to State Farm and our office! We are happy to help you with your insurance needs! "
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Robert and Amy Burns

April 23, 2025

5  out of  5
rating by Robert and Amy Burns
"We’ve been with Tim for almost 20 years and will not go anywhere else. Anytime we have an issue or a question, we can always count on him and his team to be there from start to finish."
We responded:
"We appreciate your positive feedback and loyalty to State Farm and our office! If there is anything else we can do for your insurance needs, just let us know!"
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Angie Zamora

April 22, 2025

5  out of  5
rating by Angie Zamora
"I have worked in customer service for 30+ years, so my standard is high, and this office never disappoints! When you contact any team member, you always feel as if you are their most important client of the day. Very knowledgeable, friendly and detailed. They take care of business and follow up when needed and even put up with my goofy husband bugging them at times!😃 Thank you for all you do for your customers!"
We responded:
"Thank you for reviewing our State Farm office! We’re happy to know you had positive experiences with us; your satisfaction is our top priority! Customers like you make our job rewarding! We look forward to continuing to support your insurance needs."
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Ernest Bishop

April 11, 2025

5  out of  5
rating by Ernest Bishop
"My family and I found ourselves in quite a pickle after one member was involved in an auto accident at the fault of the other driver. One could not find a more knowledgeable ,sympathetic, and courteous agent to have involved. The personnel there are outstanding reps of State Farm Insurance. I've almost made myself a nuisance in the past couple of weeks but they have assured me that that's what they were there for. We could not be more pleased!!"
We responded:
"Thank you for the great review! We are so happy you are pleased and appreciate you putting your trust in our office and State Farm Insurance! Let us know if we can help in any way. "
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Joan Kline

April 11, 2025

5  out of  5
rating by Joan Kline
"I've been with this agency for many years. The service is top notch, the staff is amazing and very helpful. Tim is an awesome agent and person."
We responded:
"Joan, Thank you for the incredible review and feedback! It’s our pleasure to assist you with your insurance needs. We also enjoy working with you and appreciate your loyalty! "
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krystal Dofflemyer

April 2, 2025

5  out of  5
rating by krystal Dofflemyer
"This team has been great and always answer all my questions and follow up and even make suggestions. Great team in this office"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your insurance people!!"
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Britney S

March 11, 2025

5  out of  5
rating by Britney S
"I love state farm. They actually care and try their best to help you in any and all ways that they can! I absolutely love the team there, they’re so down to earth and kindhearted! They make you feel like you’re part of their state farm family :) 10/10 would recommend anyone to this office. Lisa is my go to girl so I always, always have the best experience & it’s very helpful to get text reminders because being a mom, you don’t always remember everything lol."
We responded:
"Thank you for the incredible review! We love our State Farm family, and you make our job rewarding! If there is anything else we can do to help, please let us know!"
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Estaley

March 7, 2025

5  out of  5
rating by Estaley
"Long time State Farm user, been with Tim for countless years. Always responsive and helpful with all questions and concerns. His staff is top notch and very knowledgeable for all your insurance needs. You won't go wrong if you chose Tim and his team. (4yrs ago post) March 2025 Update - Unfortunate event of car being stolen, Tim's team helped me get the necessary items rolling, have even followed up to make sure we were being taken care of from the claims people. Tim's team care about their policy holders. Recommend you give them a chance to serve you."
We responded:
"Thanks, Eric, for your positive feedback! It’s our pleasure to help you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gowen Motors

March 6, 2025

5  out of  5
rating by Gowen Motors
"Great group of individuals at this office. Their responsive and personalized service stands out!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help you in any way!"
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OathToCode

February 24, 2025

5  out of  5
rating by OathToCode
"Like a good neighbor, Tim Panther and his team are there! They have gone above and beyond and are willing to answer any question I bring to them. They remain friendly and professional and have been incredibly easy to work with. You will not find a better team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dianne Snyder

February 19, 2025

5  out of  5
rating by Dianne Snyder
"Tim and his team are very professional. They are thoughtful as well. We have had State Farm for about 52 years. Very pleased with the price of insurance. The price of my insurance went down during Covid and went back up this year. That is great of them during Covid. I’ve sent my brother to you all and you gave him a good price for car and apartment as well.Thanks for being here."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily Thruman

January 12, 2025

5  out of  5
rating by Emily Thruman
"Nice people Always satisfied"
We responded:
"We appreciate your kind review! We always enjoy working with you and your family!! Thanks again and call us if you need anything."
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Lydia Farrell

November 25, 2024

5  out of  5
rating by Lydia Farrell
"Absolutely love Tim Panther and his team! Always so wonderful and very helpful and polite. Been with them for a few years and I'm happy with going with their insurance. Definitely recommend them to anyone looking for fast and friendly service"
We responded:
"Thanks for the incredible review, Lydia! You are a pleasure to work with!"
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aaron hann

November 10, 2024

5  out of  5
rating by aaron hann
"This Statefarm is Great ! Anything that has happen with me and my car has been handled by Tim and His staff to Make Sure everything is Okay. They are Soo nice and Friendly whenever I speak to them and Deal with them ! Definitely recommended 5/5🌟"
We responded:
"We appreciate your review, Aaron! We love working with you and your family. We are here to help!"
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Mary Campbell

October 23, 2024

5  out of  5
rating by Mary Campbell
"Everything good! Understood our insurance needs, taking care of everything and even advised a better payment plan as well as how to save money! Thanks Tim Panther."
We responded:
"Thanks Mary! We love working with customers like you and Kevin! We appreciate your many years of loyalty with us. "
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Kelleyclean67 Bowles

October 22, 2024

5  out of  5
rating by Kelleyclean67 Bowles
"I just moved into the state went to Tim's office jenn was very helpful,kind got me all set up with vechile insurance"
We responded:
"Thanks for your kind feedback! Welcome to Maryland and let us know if we can help you in any way. We're glad to have you with us!"
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Anne Jenkins

October 19, 2024

5  out of  5
rating by Anne Jenkins
"I reached out to Tim when I was experiencing an issue with a claim I’d submitted. His response to me was extremely prompt and he was attentive in listening to the problem. The claim was quickly resolved thereafter. I believe that Tim’s intervention and assistance was integral to the resolution."
We responded:
"Thanks so much Anne! We are always happy to help and you are so easy to work with. Customers like you make our work rewarding!"
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Heather Frost Kotlyn

April 11, 2024

5  out of  5
rating by Heather Frost Kotlyn
"I switched to Tim Panther State Farm several years ago after my dad has been a long time customer. Not only did I get a great low rate, but Tim and specifically Jenn are easy to work with and always helpful when I have questions. 100% recommend!"
We responded:
"Thanks, Heather for your kind words. We love having customers like you!"
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Lexy Ricketts

December 22, 2023

5  out of  5
rating by Lexy Ricketts
"Very excellent!! They helped me get my car back in tip top shape!! Extremely helpful!!"
We responded:
"We love to hear that you had a great experience. Thanks and welcome to the State Farm family! "
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Mark

December 1, 2023

5  out of  5
rating by Mark
"Very helpful and kind people"
We responded:
"Thanks, Mark, for the kind and positive feedback. We have enjoyed working with and getting to know your family!"
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Kristi Wilkins

July 28, 2023

5  out of  5
rating by Kristi Wilkins
"Tim's office is wonderful! They really get to know their clients and their needs . Always a pleasant experience no matter what insurance issue we may be dealing with."
We responded:
"Thank you for the kind words! We really enjoy working with you and appreciate your trust in us!"
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Nicki Silver-Turner

July 25, 2023

5  out of  5
rating by Nicki Silver-Turner
"When I called in about my accident, the very first thing they asked was, 'Are you all right!?' That meant a lot! From that point on every single associate I spoke with was very friendly and caring and never once made me feel bad about the accident even though it was my fault. Everything was handled quickly. And even though I had never totaled a car before and didn't really know what to do they helped me through the process and told me exactly what I needed to do and everything went very smoothly. I'm so happy with State Farm! And special thanks to everyone at the Tim Panther office!"
We responded:
"Thanks, Nicki for the great feedback. We are happy the claim process went well for you. Thanks for being a great customer to work with!"
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Jessica Hay

July 3, 2023

5  out of  5
rating by Jessica Hay
"Jennifer Ahalt is absolutely amazing. I love State Farm Insurance."
We responded:
"Thanks, Jessica for the great review! You are right about Jenn.....we are so lucky to have her on our team! "
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Darrel Justh

June 14, 2023

5  out of  5
rating by Darrel Justh
"We are in the process of moving from Maryland to Pennsylvania and had to complete a lot of paperwork to get our licenses and auto tags. They wanted proof that we would be carrying our insurance over to PA so we called State Farm and I spoke with Lisa, who was the only person in the office at the time. Even though she was assisting other customers she took the time to update our insurance cards and emailed them to me within an hour. We were very grateful for her quick response as we had spent the previous day trying to accommodate PennDOT's requirements to update our driver's license as we needed them before we could get our auto licenses. Lisa was a "breath of fresh air" in the rather lengthy procedure we went through. I've been with State Farm for over 62 years and the company has always been there when you need them. Thank you Lisa"
We responded:
"Thanks so much for the great feedback. We are fortunate to have such wonderful long-term customers like you!"
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Gene Dayhoff

May 16, 2023

5  out of  5
rating by Gene Dayhoff
"I went to Tim looking for a Liability Policy and the very quick response and follow up service was outstanding. His personalized service and the fact that I actually got to sit down and discuss my needs is a big breath of fresh air in this day of press 1 or 2 or 7 to return to the main menu. Thanks Tim for all you do! I plan on having him review all my policies in the near future because of his service."
We responded:
"Thanks Gene for the kind words! We look forward to working with you. "